Service Details
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Answering Service for Home Health & Private Duty Home Care
In home care and home health, every missed call is lost revenue, lost referrals, and a damaged reputation. That’s why we built an AI-powered answering service specifically for agencies like yours—to ensure you never miss an opportunity and always deliver a professional, responsive experience 24/7/365.
Instant 24/7 Call Handling by Healthcare-Trained AI
Our AI answering service will make sure to answer the calls immediately all the time, using natural, conversational language—no waiting, no voicemails.
Allowing Patients, families, and referral sources are immediately greeted and guided without delay, even after hours or during staff shortages.
- Capture more referrals—even at midnight
- Keep families calm and informed instantly
- No voicemails = fewer lost opportunities
Custom Call Answering
The service follows your customized on-call schedule and routing preferences to escalate only when needed.
Which Reduces burnout for your on-call staff. The AI filters non-urgent calls, prioritizes true emergencies, and makes sure the right person gets the right message—every time.
- Fewer unnecessary interruptions
- On-call staff only gets alerted when it matters
- Save time and improve team focus
HIPAA-Compliant Messaging & Documentation
Our Agency captures and transmits messages securely via text, email, or your preferred CRM, fully HIPAA-compliant.
Rest easy knowing every call is documented, time-stamped, and stored securely—without risking fines or missing details.
- No lost messages or miscommunications
- Seamless integration with your workflow
Why Agencies Decide to Use Our Service
Eliminate Missed Calls During Business Hours
Even during office hours, your staff can’t answer every call—A professional answering service acts as an overflow solution, so no call is ever missed.
Get Notified of Calls Via SMS or Email
Get up to date notification of all cals ensuring you are aware of potential new referrals or staff call offs. Receive SMS & Email transcription of calls.
Capture Every Referral – Even After Hours
Lost calls mean lost revenue. Every missed referral call could represent thousands of dollars in revenue. We can answer all your calls 24/7 even holidays
Improve Patient Satisfaction and Retention
When patients and families know they can reach someone any time, they feel safer and better cared for. Increasing retention of your clients.
Scale Without Hiring More Office Staff
As your agency grows, your call volume increases. An answering service grows with you—without needing to hire more office staff or train new receptionists.
Reduce Burnout for Owners and Admins
When your agency phone rings at 10 PM or on Sunday morning, it’s exhausting. We handle routine and non-clinical calls, protecting your work-life balance.
Pricing Plan
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PlanWhy Choose Us
How to Get Started Right Now
Choose a Package
Click the preferred package that fits your agency and make a secured payment.
Sign Up with Agencies Demographic
We will then reach out to get started with collecting your agencies demographics. We will also get the preferred transcripts set up to answer any questions or calls
Designated Phone Number
Our team will obtain a designated phone number assigned to your agency for FREE. This will then become the number you will forward your calls to.
We Have the Best Competitive Pricing - See Our Competitors Pricing
Pricing Listed of Competitors is as of August 2025
Testimonials
In the begining i used to be the one handling all the calls during the weekends and after hours in the weekdays. Worth every cent I spent
We love the fact our calls are now screened and we can concentrate on providing care to our patients.
We were surprised by the service since we had a bad experience with our past answering service.
Great service for such an amazing price. The AI transcription and notification of messages really hit it out of the park.
Fastest Growing Answering Service for Home Health, Hospice and Private Duty Home Care Agencis



